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Enterprise Portal Roadmap

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The on-premise portal solution offers a single point of access to SAP and non-SAP information sources, enterprise applications, information repositories, … we can receprocated the detail list for any other ERP/CRM solution map.

There are 5 phases in the standard ERP/CRM Implementation (deliverable-based)” Roadmap:

1.                   Project Preparation (Project team in place and project formally launched)

2.                   Business Blueprint (“Design” – approval of system solution design)

3.                   Realization (“Build & Test” – system solution built and integration tested)

4.                   Final Preparation (authorization to cut over to new system solution)

5.                   Go Live & Support (solution confirmation and project closure)

Project Preparation

1 Project Preparation

  • 1 Project Preparation
  • 1.1 On-Going Project Management Results
  • 1.2 Enterprise Strategic Framework
  • 1.2.2 Confirmed Portal Vision and Strategy
  • 1.2.4 Portal Business Drivers and High-Level Requirements
  • 1.2.6 Portal Integration Evaluation
  • 1.2.8 Portal Technology Strategy
  • 1.3 Project Charter
  • 1.3.1 Project Mission Statement
  • 1.3.2 Project Goals and Objectives Statement
  • 1.3.3 Project Scope Definition
  • 1.3.4 Project Implementation Methodology and Strategy Definition
  • 1.3.5 Organization Change Strategy Definition
  • 1.3.6 High-Level Project Plan
  • 1.3.7 Project Deliverables Statement
  • 1.3.8 Project Measurements
  • 1.4 Portal Content Program
  • 1.4.1 Actual Processes and Content Offering
  • 1.4.2 High-Level Portal Content Requirements
  • 1.4.3 Portal Content Prototype
  • 1.4.4 Confirmed Content Implementation Phases
  • 1.5 Project Organization and Environment
  • 1.5.1 Project Team Working Environment
  • 1.5.2 Project Organization Structure
  • 1.5.3 Project Team Roles and Responsibilities
  • 1.5.4 Project Stakeholder Map
  • 1.5.5 Technical Project Setup
  • 1.6 Project Plans
  • 1.6.1 Planned Accountability and Involvement in Project Deliverables
  • 1.6.2 Project Plan
  • 1.6.3 Resource Plan
  • 1.6.4 Budget Plan
  • 1.6.5 Project Meeting Schedule
  • 1.6.6 Team Building Plan
  • 1.7 Project Procedures, Standards, and Tools
  • 1.7.1 Project Documentation Standards
  • 1.7.2 Issue and Escalation Management Procedure
  • 1.7.3 Scope Management Procedure
  • 1.7.4 Status Reporting and Meeting Procedures
  • 1.7.5 Project Planning and Monitoring Standards
  • 1.7.6 Organizational Change Management Framework
  • 1.7.7 Communication Framework
  • 1.7.8 Deployment Strategy-SAP Services
  • 1.7.9 Deployment Strategy – Tools
  • 1.7.10 Deployment Strategy-Solution Manager
  • 1.7.12 Quality Standards and Procedures
  • 1.7.13 System Configuration Standards
  • 1.7.14 Project Team System Authorization Standards
  • 1.7.15 Testing Strategy
  • 1.7.16 Enhancement and Modification Strategy
  • 1.7.18 Support Package and Upgrade Strategy
  • 1.7.19 CTS Standards and Procedures for Project Team
  • 1.8 Project Team Skills Development (Project Preparation Phase)
  • 1.8.1 Project Team Training Plan
  • 1.8.2 Trained Project Team (Level 1, Methodology and OCM)
  • 1.10 Technical Requirements and Design
  • 1.10.1 Portal Landscape Strategy
  • 1.10.4 Transport Strategy
  • 1.10.5 Completed Technical Questionnaire or Quicksizer Project
  • 1.10.6 Hardware and SAP Remote Connection Order
  • 1.10.7 Support Strategy Definition
  • 1.11 Project Kick-Off Meeting
  • 1.11.1 Kick-Off Meeting

2 Business Blueprint

  • 2 Business Blueprint
  • 2.1 On-Going Project Management Results
  • 2.2 OCM – Organizational Alignment Action and Exec Sponsorship Plans
  • 2.2.1 Customized Organizational Risk Assessment Tool
  • 2.2.2 Organizational Risk Assessment Results, Profile, and Action Plan
  • 2.2.3 Sponsorship and Leadership Strategy
  • 2.3 OCM-Communications Strategy
  • 2.3.1 Communications Plan
  • 2.4 Project Team Skills Development (Business Blueprint Phase)
  • 2.4.1 Trained Project Team (Level 2)
  • 2.4.2 Updated Project Team Training Plan
  • 2.5 End User Training and Documentation Strategy
  • 2.5.1 Preliminary Draft of End User Training Curriculum
  • 2.5.2 SAP End User Training Environment Requirements
  • 2.5.3 Strategy for on-going maintenance of EUT&D Materials
  • 2.5.4 End User Training and Documentation Plan
  • 2.5.5 End User Training and Documentation Prototype
  • 2.5.6 Course Developerís Workshop
  • 2.5.7 End User Training and Documentation Tools
  • 2.10 Portal Content Requirements
  • 2.10.1 Identified User Population and Organizational Roles
  • 2.10.2 Identified Content Sources and Integration Concept
  • 2.10.3 Business Process Content Requirements
  • 2.10.4 Business Intelligence Content Requirements
  • 2.10.5 Corporate Information Content Requirements
  • 2.10.6 Knowledge Management Requirements
  • 2.10.7 Collaboration Requirements
  • 2.10.8 Functional Content Application Designs
  • 2.10.9 Technical Content Applications Designs
  • 2.10.10 Content Source Development and Customizing Requirements
  • 2.10.11 Content Migration Concept
  • 2.10.12 Content Search Concept
  • 2.11 Portal User Interface Design and Personalization Concept
  • 2.11.1 Portal User Interface Prototype
  • 2.11.2 Usability Test Results
  • 2.11.3 Portal User Interface Specification
  • 2.11.4 Portal Personalization Concept
  • 2.11.5 Portal Style Guide
  • 2.12 Portal Content Structure Design
  • 2.12.1 Portal Navigation/Content Matrix Definition
  • 2.12.2 Portal Role Concept
  • 2.12.3 Roles and Workset Specifications
  • 2.12.4 Content Catalog Structure
  • 2.12.5 Refined Content Application Structure
  • 2.13 Portal User Management Concept
  • 2.13.1 User Persistence Design
  • 2.13.2 User Groups and Master Data Design
  • 2.14 Portal Security Concept
  • 2.14.1 Network Security Concept
  • 2.14.2 Portal Governance Security Concept
  • 2.14.3 Portal Content Security Concept
  • 2.14.4 Portal Authentication Procedure
  • 2.14.5 Single Sign-On Concept
  • 2.15 Life Cycle Data Management Strategy
  • 2.15.1 Data Conversion Strategies and Procedures
  • 2.15.2 Manual Conversion Procedures
  • 2.17 Development Capability
  • 2.17.1 Programmer List and Assignments
  • 2.17.2 Development Approval Procedures
  • 2.17.3 Enhancement Procedures
  • 2.17.4 Change Procedures
  • 2.17.5 Development Standards
  • 2.19 Technical and Integration Design Document
  • 2.19.1 Server Infrastructure
  • 2.19.3 Network Topology
  • 2.19.5 Frontend Management Strategy
  • 2.19.8 High Availability Strategy
  • 2.19.9 Portal Environment and Landscape Design
  • 2.19.10 Content Source Integration Documentation
  • 2.20 System Administration Procedures
  • 2.20.1 Periodic System Maintenance Plans
  • 2.20.2 Basis and Systems Administration Workshop
  • 2.20.3 Backup and Recovery Procedures
  • 2.20.6 Database Administration Procedures
  • 2.20.7 Portal System Administration Procedures
  • 2.20.8 Portal Content Administration Procedures
  • 2.20.9 Content Change Management Procedures
  • 2.20.10 Content Deployment Process
  • 2.20.11 KM/Collaborative Applications Administration Procedures
  • 2.20.12 Content Translation Procedures
  • 2.21 Development Environment
  • 2.21.1 Preliminary Hardware and SAP Software Installation
  • 2.21.2 Configured Transport System
  • 2.21.3 Installed Frontends for Project Team
  • 2.21.4 Project Users Environment
  • 2.21.6 SAP Remote Connection Setup
  • 2.21.7 Initially Configured Portal Platform and Applications
  • 2.21.8 Installed Portal Development Kit
  • 2.22 Technical Support Procedures
  • 2.22.1 Established Helpdesk
  • 2.22.2 Communications and Escalations Procedures
  • 2.22.3 Maintenance Windows and Activities

3 Realization

  • 3 Realization
  • 3.1 On-Going Project Management Results
  • 3.2 Preliminary Go Live Plan
  • 3.2.1 Preliminary Production Support Plan
  • 3.2.2 Preliminary Cutover Plan
  • 3.2.3 Preliminary Portal Go Live Plan
  • 3.3 OCM – Organizational Risk Assessment Results and Profile
  • 3.3.1 Risk Management Meetings
  • 3.3.2 Updated Organizational Alignment Action Plan
  • 3.4 Organizational Change Information Packages
  • 3.4.1 Business Change Impacts and Role Report
  • 3.4.2 Role and Job Descriptions
  • 3.4.3 Organizational Change Information Packages
  • 3.4.4 Change Information Package Presentation Schedule
  • 3.5 Project Team Skills Development (Realization Phase)
  • 3.5.1 Refined Project Team Training Schedule
  • 3.5.2 Trained Project Team (Level 3)
  • 3.7 End User Training Materials and Documentation
  • 3.7.1 Documentation Content
  • 3.7.2 Training Materials Content
  • 3.7.3 Data, User IDs and Refresh Schedule for SAP Training System
  • 3.7.4 Training System Usability Test Results
  • 3.8 End User Training Schedule and Logistics
  • 3.8.1 End User, Job Role, SAP End User Training Course Matrix
  • 3.8.2 End User Training Schedule
  • 3.8.3 End User Training Logistics Plan
  • 3.8.4 Training Systems Test Procedures
  • 3.8.5 Train the Trainer Agenda
  • 3.8.6 Trained Trainers
  • 3.12 Final Integration Test Plans
  • 3.12.1 Final Integration Team
  • 3.12.2 Final Integration Test Logistics
  • 3.12.4 Portal Content Test Plan
  • 3.12.5 Portal/KM Platform Test Plan
  • 3.12.6 Final Integration Test Plan Approval
  • 3.12.7 Migrated and Frozen SAP System
  • 3.13 Portal User Management
  • 3.13.1 Configured Portal User Management Persistence
  • 3.13.2 Created User Master Data
  • 3.14 Portal Security
  • 3.14.1 Configured Network Security
  • 3.14.2 Implemented Portal Governance Security
  • 3.14.3 Implemented Portal Authentication Procedure
  • 3.14.4 Established Single Sign-On Connections
  • 3.15 Portal Content
  • 3.15.1 Prepared Content Sources and Applications
  • 3.15.2 Implemented Content Catalog Structure
  • 3.15.3 Integrated Content Sources and Applications
  • 3.15.4 Integrated and Configured Repositories
  • 3.15.5 Implemented Portal Content Objects
  • 3.15.6 Implemented Content Applications
  • 3.15.7 Configured KM/Collaborative Applications
  • 3.15.8 Integrated and Configured Search Engine
  • 3.15.9 Implemented Repository Structure and Taxonomies
  • 3.15.10 Loaded/Migrated Document Content
  • 3.16 Portal Content Structure
  • 3.16.1 Implemented High-Level Portal Navigation
  • 3.16.2 Implemented Roles and Worksets
  • 3.17 Portal User Interface and Personalization
  • 3.17.1 Implemented Portal Design Templates
  • 3.17.2 Adapted Portal Layout
  • 3.17.3 Implemented Portal Personalization Concept
  • 3.24 Portal Content and Connectivity Development
  • 3.24.1 Portal Content Development Specifications
  • 3.24.2 Portal Content Development Test Results
  • 3.24.3 Deployed Portal Content Developments
  • 3.25 Portal/KM Platform Development
  • 3.25.1 Portal/KM Platform Specifications
  • 3.25.2 Portal/KM Platform Test Results
  • 3.25.3 Deployed Portal/KM Platform Developments
  • 3.28 Quality Assurance Environment
  • 3.28.1 QA Hardware and SAP Software Installation
  • 3.28.2 QA Project Users Environment
  • 3.28.4 Deployed Portal Content, Settings, and Developments
  • 3.29 Approved Final Integration Test
  • 3.29.1 Final Integration Test Results
  • 3.29.2 Resolved Integration Test Issues
  • 3.29.3 Final Integration Test Sign off
  • 3.30 Technical Operations and Handover Strategy
  • 3.30.1 User Support Strategy
  • 3.30.2 Operations Manual
  • 3.30.3 Monitoring Strategy
  • 3.30.4 Service Level Management Strategy
  • 3.30.5 Technical Support Organization
  • 3.30.6 Handover Scope and Assignment Document
  • 3.30.7 Success Criteria for Handover
  • 3.30.8 Handover Schedule
  • 3.31 System Test Plans
  • 3.31.1 Failure Test Plan
  • 3.31.2 Volume Test Plan
  • 3.31.4 System Administration Test Plan
  • 3.31.6 Disaster Recovery Test Plan
  • 3.31.8 Backup and Restore Test Plan
  • 3.31.10 Portal Content Test Plan
  • 3.31.11 Portal/KM Platform Test Plan
  • 3.34 Production Environment
  • 3.34.1 Installed Production Hardware and SAP Software
  • 3.34.2 Installed Frontend Hardware and Components
  • 3.34.3 Implemented High Availability
  • 3.34.6 Implemented Portal Network Environment
  • 3.34.7 Deployed Portal Content, Settings and Developments
  • 3.34.8 Created Portal User Master Data

4 Final Preparation

  • 4 Final Preparation
  • 4.1 On Going Project Management Results
  • 4.2 Trained End Users
  • 4.2.1 Training Class Attendee List
  • 4.2.2 End User Training Evaluation
  • 4.3 Approved System Tests
  • 4.3.1 Failure Test Results
  • 4.3.2 Volume Test Results
  • 4.3.4 System Administration Test Result
  • 4.3.6 Disaster Recovery Test Result
  • 4.3.8 Backup and Restore Test Result
  • 4.3.9 Connectivity Test Result
  • 4.3.10 Portal Content Test Results
  • 4.3.11 Portal/KM Platform Test Results
  • 4.4 Established Functional and Technical Production Support
  • 4.4.1 User Support Implemented
  • 4.4.2 Solution Management Procedures
  • 4.4.3 Monitoring Procedures
  • 4.4.4 Portal and Content Management Procedures
  • 4.4.5 Systems and Application Handover to Support Organizations
  • 4.4.6 Complete IT Infrastructure Document
  • 4.4.7 Change Management Document for Production
  • 4.4.8 Refined Production Support Plan
  • 4.4.9 Established Help Desk Organization
  • 4.4.10 Reorganized Production Support Team
  • 4.4.11 Long Term Support Strategy
  • 4.5 SAP Technical Services
  • 4.5.1 SAP Technical Integration Check
  • 4.5.2 SAP Go Live Check
  • 4.5.3 SAP Solution Management Optimization
  • 4.6 Production Cutover Signoff
  • 4.6.1 Transported Customizing and Development to Production
  • 4.6.2 Completed Data Conversion
  • 4.6.3 Complete Manual Conversion Procedure
  • 4.6.4 Conversion Checklist
  • 4.6.5 Approved Production System
  • 4.6.6 Production System Report

5 Go Live and Support

  • 5 Go Live and Support
  • 5.1 On-Going Project Management Results
  • 5.2 Production Support
  • 5.2.1 Issue Log Resolved
  • 5.2.2 Production Validation Results
  • 5.2.3 Follow-Up Training
  • 5.3 Project Closing Document
  • 5.3.1 Finalized Project Closing Documentation

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